The Behavioural Experience Agency

Where science
meets experience

Our research, design and web development solutions work with human psychology to create digital experiences that perform in the real world.

Why care

Creating genuine
human moments

Technology has conditioned us to chase features and functions. But what counts are moments that spark confidence, create belonging, and build emotional connections.

<h2>Putting humans <br /> at the heart</h2>

Putting humans
at the heart

Digital experiences that design with human thinking at the core capture customers at critical decision-making moments.

Psychology meets smart design
Psychology meets smart design

By combining behavioural science, design, and technology, we create digital experiences that work with human nature, not against it.

<h2>We see </br>what's missing</h2>

We see
what's missing

Drive measurable growth, build lasting relationships and accelerate adoption with digital experiences baked in human decision-making.

Our approach

How we transform
experiences

Insight iconInform
Design iconOptimise
Technology iconInnovate
Inform icon

Inform

True insight through science

We uncover what your data can't: the emotional triggers and decision patterns behind user behaviour. We use this insight to shape every design decision, creating experiences that benefit both your customers and your business.

Contextual, Qualitative, Quantitative & Biometric
Optimise icon

Optimise

Experiences that work harder

We combine these insights with thoughtful design and intelligent technology to ensure every decision connects directly to human psychology whilst balancing commercial objectives.

UX Design, Branding, CX Design & Marketing
Innovate icon

Innovate

Digital success through technology

To avoid costly missteps, we use rapid prototyping and behavioural validation to test breakthrough ideas in controlled environments to validate what works before you invest at scale.

Bespoke Web Dev, Web Apps, E-Commerce & Integrations

The results

Why work with us

Create experiences people actually want to use

Loyalty isn't bought - it's earned through experiences that understand and respect your audience. We design digital touch-points that strengthen relationships and turn customers into advocates.

This means higher engagement, increased loyalty, and organic growth through genuine connection.

What we do

Making
progress simple

Strategic Partner

We combine the precision of science and the power of cutting-edge technology with the intuition of craft to create digital experiences that perform in the real world.

Uncovering the rational and emotional drivers behind audiences' decisions

Designing experiences that balance data with human engagement

Building sustainable websites, apps and AI solutions that scale and evolve with changing needs

Developing connected multi-channel communication strategies that resonate deeply with your audience and meet them where they are

Continuous performance tracking and calibration of both engagement and business outcomes

Industries

The industries we serve

We apply behavioural insights across our sectors, using what we learn in one world to solve problems in another.

01

Health

Designing experiences that improve lives. From Pharmaceutical to consumer health brands, we bridge compliance and connection to de-risk technology decisions, increase product adoption and build user-centric, memorable digital experiences that improve lives.

02

Wealth

Building trust through technology. From insurance to fintech, we bridge digital innovation and human need to increase client aquisition and retention, reduce operational complexity and create premium experiences that build lasting relationships.

03

Technology

Creating connections in intense markets. From SaaS to tech, we transform feature-focused products into human-centred experiences to differentiate beyond functionality, build emotional connections that drive sustainable growth and increase user engagement and advocacy.

Case studies

Pomegranate in action

Our clients

Hear it from our clients

Wow! You guys took us on a journey of discovery I never thought possible.

I thought we had it all figured out but you have got us 1000% further.

Max Pepe
Max Pepe, Global Marketing Director, Ogury
Fast 100, one of the UK’s fastest growing tech startups

One of the most valuable partnerships we've established.

The team's exceptional creativity, passion and delivery have made a huge difference to our marketing.

Megan Simpson
Megan Simpson, Senior Marketing Executive
Advancing the world of specialist insurance

I knew I could rely on the team 100%.

If you suspect there is something wrong with your website, I would definitely recommend getting the Pomegranate team involved, the research they can do into user experience and emotional connection with your audience is super powerful!

Justin
Justin, CEO of Justin Guitar
World's #2 guitar coaching organisation
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